24/7 Service [http://localhost/en/contact/247-service/]
We take good care of our clients, and they can rely on global service from Heinen & Hopman. We support them with our personal service and proactive advice; before, during and after developing a solution.
Whenever a system malfunction occurs, Heinen & Hopman can be contacted day and night seven days a week:
In case you want to rely on telephonic support by a service technician 24/7 (e.g. not having to leave a voice message) and a solution within 24 hours, we advise you to conclude a 24/7 service contract. A service contract offers you a direct response 24/7 and action within 24 hours. Contact our MRO department for more information about the 24/7 service contracts.
The Heinen & Hopman service team will come into action and send a technician to the relevant site anywhere in the world. In addition to their excellent basic training, Heinen & Hopman service personnel have extensive practical experience. They are involved in starting up the systems and therefore well-versed in these, enabling them to respond if any faults arise. All service engineers have a well-equipped service vehicle at their disposal.
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We support our clients with personal service and proactive advice; before, during and after developing a solution.
- Service & Maintenance Manager